Welcome to
Fresh student living at Mannequin House

Terms and Conditions

Clubs and Societies Memberships

Full memberships and Associate memberships can be cancelled, but are non-refundable after 14 days or if promotional credit has been used on them. Memberships are non-transferrable across individuals and the membership benefits are only redeemable by the named card holder. We reserve the right to confiscate and cancel membership cards should our terms and conditions be violated. Sports and Society memberships purchased in error can be cancelled with confirmation from the club president/chair and the Student Central Student Activities Office. Full Memberships last the duration of an academic year and will expire on 31st of August every year. Full members can extend their membership when collecting their Student Central card by presenting a student card that clearly displays an expiry date with their academic institution. Associate memberships last for one calendar year from the date of purchase and it is the responsibility of the purchaser to ensure it is valid for the duration of any sports or society memberships. Student Central Student and Associate Membership subscriptions are non-exchangeable. All successful on-line bookings will be confirmed by e-mail and can be reviewed in the purchase history of your account.

Courses and Training

We require at least 14 days written notice prior to the start of the course to refund any course fees. Course bookings are not transferable across course dates or individuals. Student central reserves the right to cancel or postpone a course without notice, all fees on a course with an amended schedule will be eligible for refund. Minimum age for all ticket holders is 18 years old All successful on-line bookings will be confirmed by e-mail and can be reviewed in the purchase history of your account.For specific terms and conditions relating to our NPLQ course please see candidate information packs here.

Events and Ticketing

We sell tickets on behalf of promoters, producers, teams, performers we refer to these parties who organise or provide the event and/or from whom we sometimes obtain tickets to sell to you as our "Event Partner". All fees are non-refundable, unless the event is cancelled and can’t be postponed to a different day. Student Central reserves the right to cancel or decline events without prior notice or justification, up until the point of payment being taken. Minimum age for all ticket holders is 18 years old and all events are 18+ unless otherwise stated. All successful on-line bookings will be confirmed by e-mail and can be reviewed in the purchase history of your account.

All purchases are confirmed immediately via email and can be reviewed in the purchase history of the account holder. Memberships are active from the date of purchase, tickets and other activities can take up to 24 hours to become active.

If an event is sold out, the system will not allow you to purchase a ticket and no payment will be taken. If an event has been sold out, we will update relevant information pages on the website as soon as possible, however this cannot be guaranteed. Personal arrangements including travel, accommodation or hospitality relating to the Event which have been arranged by you are at your own risk. Neither we nor the event partner(s) shall be liable for you for any loss of enjoyment or wasted expenditure.

Your personal details

www.studentcentral.london only collects personal information about you either through your college database (if your college has allowed this) or when you sign-up individually.

Any personal information we collect will never be released or sold to any companies or individuals outside of Student Central.

www.studentcentral.london will send regular Student Central e-newsletter to subscribers, keeping students up-to-date with what’s happening at ULU and other University of London Colleges.

www.studentcentral.london will also occasionally send out student-related promotional offers, relevant information and announcements on behalf of third parties.

You can unsubscribe from Student Central emails and/or  third party communication at any time by clicking the unsubscribe link at the bottom of these emails, or editing your profile. Please note unsubscribing will not prevent you from receiving emails relating directly to membership administration or web accounts.

Student Central is part of the University of London, which is a registered data controller and subject to the Data Protection Act 1998. For further information please see the following link: http://www.london.ac.uk/238.html

Student Central room booking policy

There is a clear policy in place regarding booking rooms at Student Central. Inquiries should be directed to the Student Central conference team for meeting rooms and the Energybase staff for pool and gym spaces.

Please note:


1.1st Priority will be given to annual repeat bookings

2.For new bookings made before October 1st the following priorities will be made:

a.University of London

b.Member Institutions and their respective Student Unions

c.Organisations aligned to the University’s charitable objects

d.External organisations

3.Bookings after Oct 1st – first come first served

4.Bookings will carry four pricing tiers linked to the above priorities and will be set competitively according to market rates.

5.Individual day passes or other membership packages to Energybase will normally be necessary in addition to subscription fees, when a club makes use of Energybase’s facilities.

If you have any questions, please contact us at studentcentral@london.ac.uk and we will be happy to help.


Student Central,
Malet Street,

020 7664 2000